Service Guide

Enterprise vision of DIMEX is to improve value greatly for you, and enterprise goal is to become reliable-quality international profile supplier, meanwhile, core values of DIMEX is to manufacture German quality products and continuously pursue high quality, our responsibility is to service customers.

Our company not only have perfect technology and after-sale service system, meanwhile, we have developed 400 Service Phone, intelligent online order inquiry and stock inquiry system, you may experience five-star membership service of DIMEX at home.

52.jpg DIMEX provide complete detail profile and door&window assembly technical manual for assembly factories of DIMEX, DIMEX also can coordinate for handling window design and wind load checking.

52.jpg52.jpg Professional after-sales engineer help you to feel no worry during processing.

52.jpg52.jpg52.jpg DIMEX professional after-sale manager could help you solve quality complaints, claims and other issues, you could feel ease when we buy and use our products.

52.jpg52.jpg52.jpg52.jpg You can know your order running condition through order number and membership number, you also can know inventory condition through our inventory query system for improving your business efficiency if you have designated inventory in our company.

52.jpg52.jpg52.jpg52.jpg52.jpg 400 Toll-free call could help you feel zero distance when we make communication, computer could deliver you information to our service personnel at earliest time even after work, we could timely reply according to your left message.



中文版|English|Español

©Copyright Reserved: DIMEX(Taicang)Window Profile Co.,Ltd.
Tel:400 887 6700